法律信息

Terms of Service

最后更新：2026年10月21日

These terms govern your use of Receivly, operated by Rchid Salah Eddine Architecte (Av. Sebou, Imm. 4/8, Hamria, Meknès, Maroc). By creating an account you accept them on behalf of yourself and the company you represent.

1. The service

Receivly helps businesses follow up unpaid invoices: action queue, reminder drafts, payment promises, disputes, reports and data exports. Receivly is not an invoicing, accounting, legal or debt-collection service.

Messages to your customers are sent only on your instruction: either you review and send each one, or an administrator of your workspace switches on automatic e-mail reminders, which are then sent in your company’s name to customers with overdue invoices. You remain the sender and are responsible for their content and lawfulness.

2. Accounts and security

You must provide accurate information and keep your credentials confidential. You are responsible for the activity of the users you invite to your workspace. We recommend enabling two-factor authentication. Tell us immediately if you suspect unauthorised access.

3. Your data

You keep all rights to the data you enter (customers, invoices, payments, notes). You grant us only the rights needed to host and process it to provide the service. You can export it at any time and delete your workspace or account. You confirm you have a lawful basis to process your customers’ contact data and to contact them about amounts they owe.

4. Acceptable use

You must not use Receivly to harass, threaten or mislead debtors, to contact people who do not owe you money, to send unsolicited marketing, to store unlawful content, or to attempt to access other customers’ data, probe, overload or reverse-engineer the service. Collection practices must respect the laws of your country and of your customer’s country.

5. Plans, payment and taxes

The Starter plan is free within its limits. Paid plans are billed monthly in US dollars, in advance, through the payment provider you choose at checkout (Stripe, PayPal or Lemon Squeezy), or by bank transfer or PayPal for 1 or 12 months, activated once the payment is received. We never receive your card details. When you pay through Lemon Squeezy, it acts as merchant of record and collects applicable sales taxes; with Stripe or PayPal, displayed prices exclude taxes, which are added where the law requires.

Plans paid by card or PayPal renew automatically until cancelled; plans paid by bank transfer end at the end of the period paid, with no automatic renewal; you can cancel at any time from Settings › Subscription and keep access until the end of the paid period. Prices may change with at least 30 days’ notice. Refunds follow our Refund Policy.

5a. Customer portal, sending channels and integrations

You can share a private link with a customer so they can see what they owe, promise a payment date, upload a proof of payment or send you a message. Only share it with the person concerned; you can revoke it at any time.

If you connect e-mail (Resend), WhatsApp (Meta WhatsApp Business Platform) or accounting software (QuickBooks, Xero), you must comply with those providers’ terms and messaging policies, including WhatsApp’s opt-in and template rules. Connection tokens are stored encrypted and can be removed at any time.

6. Availability and support

We aim for high availability but do not guarantee uninterrupted service. Planned maintenance and incidents are announced in the app. Support is provided through in-app tickets and the contact form; paid plans receive priority handling.

7. No professional advice

Figures, priorities, reminder templates, assistant answers and regional information are provided for convenience. They are not legal, tax, accounting or financial advice. Check important decisions with a qualified professional.

8. Liability

To the extent permitted by law, the service is provided “as is”, and our total liability for any claim is limited to the amounts you paid us in the 12 months before the claim. We are not liable for indirect losses, lost profits or unpaid invoices. Nothing in these terms limits liability that cannot be limited by law.

You will indemnify us against claims from third parties (including your customers) arising from messages you send or data you enter in breach of these terms or the law.

9. Suspension and termination

You may stop using the service and delete your account at any time. We may suspend or close accounts that breach these terms or the law, after notice where reasonable. After closure, data is deleted from the live database; backups expire on their normal schedule.

10. Changes and law

We may update these terms; material changes are announced in the app at least 30 days in advance. These terms are governed by the laws of Maroc (Morocco), and disputes are submitted to the competent courts of the operator’s registered office, without prejudice to mandatory consumer or data-protection rules of your country. The Data Processing Addendum forms part of these terms. Contact: 联系表单.